Shipping & Returns
Special note regarding product availability at live events. We encourage our authors to attend public events (book tours, conferences, rallies, etc.) as part of the FWP Marketing and Book Promotion Campaign. These events give our authors great opportunities for book sales that ensure reader engagement and societal interaction from their authorship lens. As such, if book orders are depleted at live events, we encourage you to place your order online and your book should arrive to you within five (5) business days.
Shipping Policy - updated January 31, 2022
FWP offers free USPS priority shipping across the Continental US on all PRE-SALE SEASON online orders.
All non pre-sales season orders include a flat rate shipping fee of $5.00 for the total order.
FWP works directly with international purchasers to ensure the timeliest and cost-efficient shipping options, especially for volume orders.
Our shipping operates on Monday - Friday during standard business hours, except on national holidays at which time the shipping department will be closed.
For all customer service inquiries specific to your order’s shipment, please email the FWP shipping team at firstname.lastname@example.org.
Return & Exchange Policy
FaithWork Publishing, LLC will happily honor any valid warranty claims, provided a claim is submitted within 15 days of receipt of items. Customers will be required to pre-pay the return shipping; however, we will reimburse you upon successful warranty claim. Upon return receipt of items for a warranty claim, you can expect FaithWork Publishing, LLC to process your warranty claim within seven (7) days. Once the warranty claim is confirmed, you will receive the choice of:
refund to your payment method
a replacement item sent to you (if stock is available)
Download the full FWP Shipping/Returns/Warranty Policy Document